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AI at Work: Driving Efficiency and Productivity
CPE Eligible 10 Points
HRDC Claimable 10001152105
Overview
The advent of Artificial Intelligence (AI) provides a transformative capability, moving beyond simple automation to enable intelligent decision-making, hyper-personalization, and proactive risk management across the entire value chain. This one-day executive program will introduce to the strategic applications of Generative AI in decision-making, communication and organisational transformation. Participants will explore how AI tools such as NotebookLM, Gems and Custom GPTs can be leveraged to enhance strategic thinking, optimize processes and strengthen governance. The programme will highlight quick, high-impact use cases that align with the efficiency, innovation and risk management.
This programme will provide insights of how AI could support data-driven decisions, streamline executive communication and promote efficiencies across the organisations.

What will you learn from this programme?

By the end of this programme, participants will be able to:
  • recognise AI strategic capability from text generation to enhancing reasoning, communication and planning
  • discuss how to leverage AI in enhancing strategic foresight, reporting and communication for better decision making
  • evaluate the application of AI prompts in automating tasks and customised content for greater operational efficiency
  • analyse the potential applications of AI solutions in enhancing organisational efficiency and client engagement

METHODOLOGY


Interactive presentations, live scenario simulations, mini-quizzes with real-time polling, case studies discussions and Question-and-Answer (Q&A) sessions
  • FUT04 Digital Technology Application
  • FUT06 Market Analysis
  • BOL03 Business Acumen

DURATION OF MODULES


1 Day

Who Should Attend This Programme?


  • Non-technical professionals or public sector staff who wish to understand the potential of Gen AI tools.
  • Individuals looking to enhance efficiency and productivity in their work.
AI At Work
TIME TOPICS LEARNING OUTCOMES
9.00 am Understanding AI and Strategic Prompting
  • Introduction to AI and Generative AI concepts relevant
  • Practical examples of AI in governance, corporate strategy and organisational management
  • Identifying quick strategic wins: Areas where AI can create immediate value
  • Applications of RTCO framework in developing high-quality prompts for operational tasks
  • recognise AI strategic capability  from text generation to enhancing reasoning, communication and planning
10.45 am Coffee Break  
11.00 am Leveraging NotebookLM, Gems & Custom GPTs for Improved Efficiency
  • Applying NotebookLM for intelligent synthesis of large policy, strategy or report documents
    • Summarizing a policy paper or strategy document into key executive insights
    • Extract risk–opportunity matrices from internal reports
    • Generate concise board meeting briefings or discussion notes
  • Using Gems and Custom GPTs to create reusable AI assistants for leadership functions
    • Create a Policy Advisory GPT to review and compare draft directives
    • Build a Leadership Communication Assistant for speech or message generation
    • Develop a Decision Support GPT that synthesizes performance reports into recommendations
    • Explore how AI copilots can be customized to assist executive offices in daily governance and oversight
  • discuss how to leverage AI in enhancing strategic foresight, reporting and communication for better decision making
12.30 pm Lunch Break  
2.00 pm Refinement of Prompts for High-Quality Outputs and Operational Efficiency
  • Operations & Finance: Advanced prompting in automating data processing, performance tracking and reports generation
  • Marketing: Leveraging AI tools for content creation, copywriting, social media management and video production in creating compelling campaign
  • Compliance: Monitoring of regulatory updates, potential compliance risks and alignment with policies
  • Fund Management: Application of AI in market analysis, trend forecasting and automated report writing
  • evaluate the application of AI prompts in automating tasks and customised content for greater operational efficiency
 
3.45 pm Coffee Break  
The Future of Gen AI at Work
  • Current and future trends in AI
  • How Gen AI will transform workflows by leveraging AI on MS Office
  • Leveraging AI to enhance client-facing front-end systems
Discussions:  
  • How participants can continue applying AI post-training
  • Reflection on key takeaways and strategic AI opportunities
 
  • analyse the potential applications of AI solutions in enhancing organisational efficiency and client engagement
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5.30 pm End of Programme