SRI 2020 - FAQ Sheet

SRI 2020 – FAQ Sheet

SRI 2020 – FAQ Sheet

Registration for SRI 2020 Virtual Conference is strictly non-refundable for any reason whatsoever and that any transfer purported to another person or onto another SIDC programme is not allowed.

The conference will be held for 2 days from 25 August 2020 to 26 August 2020 from 8.30 am to 1.00 pm.

You may click the following icons:

  1. ‘Info Desk’ at ‘Lobby’, OR
  2. ‘Info Desk’ at the Features icons bar to obtain LIVE Chat support with the conference organiser.

For sessions with Q&A, you may click on the Q&A icon in the room at the bottom right of your screen to start asking or view all the questions. LIVE polling will be shown in this space as well if there is any.

Please click on the ‘Evaluation’ icon button on the Features icon bar at the bottom of your screen and you can start evaluating the conference.

All personal information provided by you to SIDC will be processed in accordance with the Personal Data Notice as prescribed in

We will have the sessions replay on-demand on this virtual platform within 1 day after the end of the conference. It will be available for viewing until 12.00 noon, 11 September 2020.

All presentation slides for selected sessions will be available for download in the SRI2020 virtual conference briefcase within 1 day after the end of the conference. You may click on the ‘agenda’ and add the ‘resources’ you wish to download into your briefcase to get this download function available. You can also replay the tutorial video from your ‘briefcase’ to understand this function more. The presentation materials will be available for viewing and download until 12.00pm, 11 September 2020.

Participants do not need to switch on their webcam as you are only required to join and listen to the sessions.

You can either email us at OR click on ‘Info Desk’ at ‘Lobby’.

Each login access is only available for 01 (one) device to access at each time only. Hence, if the login access has been shared to your team member, you will not be able to login to your account.

Supported browsers include Google Chrome Version 75 & above; Firefox Version 70 & above; Safari Version 13 & above; Internet Explorer Version 11 & above.

CPE points will be given upon:

  • Completion of pre- and post- assessments; and
  • Full attendance of the virtual conference session

If you meet the eligibility requirements as stated above, your CPE points will be updated within 10 working days from the end of the conference.

SIDC – Delivering Professional Excellence